AFSPA MEMBER PORTAL

Member Portal is a secure gateway designed for the privacy of our members. This feature allows Private Messages to be sent to our members to maintain compliance with HIPAA, SOX and other Federal regulations. Simply click on the appropriate insurance program icon to send an e-mail, claim (health only) and enrollment/application in a confidential manner. AFSPA is required to protect its members' Personal Identifiable Information (PII), Protected Health Information (PHI) and all financial information.

In order to log in to the Member Portal, you must be enrolled in one of our insurance programs. You may update your contact information, including preferred communication method with AFSPA (e-mail or USPS mail) at any time.

To further protect your privacy, when a message between AFSPA and our members contains sensitive information, we will send it as a Private Message in the Member Portal. You will receive an e-mail from AFSPA at the e-mail address on file notifying you to log in to the Member Portal to retrieve the Private Message. Messages that do not contain HIPAA, SOX, or sensitive content will be sent to the e-mail address of the initial e-mail.

First-Time Users

You will need to enter three pieces of information to log in to the Member Portal:

  1. First field (username) - Enter your last name
  2. Second field (e-mail address) - Enter an e-mail address that you wish AFSPA to use when communicating with you
  3. Third field (password) - Enter the last 5 digits of your SSN

Create your own personalized sign in for the Member Portal

AFSPA encourages its members to personalize their log in information by selecting a unique username and password. Simply click on "Update your Personalized Log In" and follow the prompts.

April 5, 2012

FROM THE CEO

The merger between and Express Scripts and Medco Health Solutions, the pharmacy benefit manager (PBM) for the FOREIGN SERVICE BENEFIT PLAN (FSBP), that was announced on July 21, 2011 is now official. We expect the transition in operations to be business as usual.

The merger combines the expertise of two complementary PBMs to accelerate efforts to lower the cost of prescription drugs and improve the quality of care for members of the Plan.

This merger brings together two strong, dynamic companies that will draw on each other’s strengths going forward. The American Foreign Service Protective Association (AFSPA), the sponsor of the FSBP, expects there to be few changes in the near term in the prescription services our members currently receive. The merger will not impact the status of pharmacies participating in our network.

Express Scripts has pledged to continue delivering on their commitments to the Plan and AFSPA. AFSPA believes that the members of the FSBP will continue to enjoy the same excellent benefits and service that they received from Medco.

For more information please click here to be directed to the FSBP’s Homepage.