FAQs (1)

What's the difference between My Online Services and the AFSPA Member Portal?

My Online Services (MOS) is an Aetna system that provides members with greater access to information and tools regarding their health. Every enrollee and dependents ages 14 and older have their own separate login credentials for this site.

Many FSBP programs are housed in your MOS account, including signing up for wellness incentives, seeing your Health Risk Assessment results, opting into electronic funds transfer (EFT), learning more about the quality and cost of your healthcare, and viewing your Explanations of Benefits (EOBs).

The AFSPA Member Portal is a custom system for AFSPA members. It can be used to upload claims, update addresses, and enroll in and manage certain Ancillary Insurance Programs. The Member Portal is only open to the AFSPA member, not dependents. We recommend having a Member Portal account in order to allow for the fastest processing of claims.

 

FORMS & BROCHURES (4)

Form

Description

Action

FEHBP Urine Drug Testing Coverage
FEHBP Urine Drug Testing Coverage
Preventing Medical Mistakes and Member Rights and Responsibilities
Preventing Medical Mistakes and Member Rights and Responsibilities
Stop Health Care Fraud
Stop Health Care Fraud
Medicare D
Medicare Part D Notice