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International Emergency in Afghanistan Due to Increasing Violence and Threat Reports

The Department of State ordered U.S. citizens and government employees in Afghanistan to leave the country due to increasing violence and threats reports. Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an emergency benefit override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed. The Emergency Access to Benefits/Refill Too Soon override process is implemented with an effective date of August 13, 2021, and an expiration date of September 23, 2021.

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