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State of Emergency Notification

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State of Emergency in California due to California Earthquake

The Governor of California has declared a State of Emergency for Kern and San Bernardino counties due to the California earthquake.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an Emergency Access to Benefits/Refill Too Soon override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed.

The Emergency Access to Benefits/Refill Too Soon override process will be implemented with an effective date of July 5, 2019, and expiration date of August 5, 2019.

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