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State of Emergency in Virginia due to Hurricane Dorian

The Governor of Virginia has declared a State of Emergency for the following counties due to Hurricane Dorian: Accomack, Chesapeake City, Essex, Gloucester, Hampton City, Isle of Wight, James City, Lancaster, Mathews, Middlesex, Newport News City, Norfolk City, Northampton, Northumberland, Poquoson City, Portsmouth City, Richmond, Richmond City, Suffolk City, Surry, Virginia Beach City, Westmoreland and York.

Express Scripts (the Plan’s Pharmacy Benefit Manager) has activated an Emergency Access to Benefits/Refill Too Soon override that allows pharmacies, at the point of sale (POS), to override certain benefit coverage/edits such as an early refill during a government-defined emergency. In addition, if your home delivery of medications is affected by the emergency, you may provide a temporary alternate address (either online at www.express-scripts.com or by calling 1-800-818-6717) or request a local fill as needed.

The Emergency Access to Benefits/Refill Too Soon override process will be implemented with an effective date of August 28, 2019, and expiration date of October 27, 2019.

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