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2024 AFSPA in Action Spring Newsletter is Out

Look out for our 2024 AFSPA In Action Spring newsletter in your mailbox! This issue includes a feature on the new Chief Operating Officer of AFSPA, Twanisha Johnson, information on our upcoming Critical Illness open enrollment, differences between our member online portals, a recap of our Annual meeting, and more!

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From the CEO -April 2024

As we enter the season of Spring, a time of new beginnings and contemplation, I am honored to have the opportunity to serve our community of more than 100,000 members every day. Your trust in AFSPA and our programs is appreciated, and we will continue to strive to provide the highest level of service and support to meet your needs. Thank you for choosing AFSPA and allowing us to be a part of your journey. 

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From the CEO – March 2024

The AFSPA Annual Member Meeting is scheduled for today, Friday, March 1, at 11:00 am ET. I warmly welcome all AFSPA members to participate in this hybrid meeting. If you were unable to RSVP for the meeting in person, don’t worry! You can still join us online. To participate virtually, please register here before the event starts. We will be presenting valuable insights on AFSPA’s 2024 initiatives, and we are eagerly looking forward to your presence and your feedback.

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From the CEO – February 2024

The Open Season results are in, and we are happy to announce that AFSPA has experienced significant growth. Over 2,900 new enrollees have joined the Foreign Service Benefit Plan (FSBP), and there have been increases in enrollment in many of our Ancillary Insurance Programs.

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CAHPS® Member Satisfaction Survey

The Foreign Service Benefit Plan (FSBP) works with a National Committee for Quality Assurance (NCQA) certified vendor to administer a Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey, an annual survey which is used for rating a patient’s health care experiences when navigating the healthcare system.

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